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Privacy Notice

Here at Harepath Holidays Ltd we take privacy and the security of your details very seriously. This policy sets out the basis on which any personal data we collect from you, or that you provide through Eviivo (our booking software provider), will be processed by us. Please read the following carefully to understand our views and practises regarding your personal data and how we will treat it. Eviivo's privacy policy can be found at eviivo This policy notice does not cover the links within our website linking to other sites. Those sites are not governed by this privacy policy.If you have questions about how a site uses your information, you will need to check that site's privacy policy.

Information we may collect from you

Making a booking with us, requesting a brochure, making an enquiry or joining our swimming membership will require you to provide your personal information including name, address, telephone number(s) and email address. When you make a payment, unless you use cash, you will be asked to provide financial information in the form of debit or credit card details.

When do we collect the information?

Information is collected by us from you when you fill in a brochure request form on our website, when you fill in a web enquiry form on our website, when you email or call us to make a booking, and when you fill in a swimming membership form.
When you make a booking via our website you are using software run by eviivo, their privacy policy can be found at eviivo.
We have links to facebook and trip advisor on our website, they may collect data from you. Their privacy policies can be found at Trip Advisor Facebook
When you use our WiFi we do not collect any information from you but we use Untangle to provide this service. Their privacy policy can be found at Untangle

Uses made of this information

Harepath Holidays Ltd may use the information collected from you in the following ways:
To send you a brochure
To answer your enquiry
To make a booking with us, and to contact you regarding that booking
To send you relevant information regarding your swimming membership and the swimming pool itself
To take a payment from you

Where we store your personal data

Information which we receive directly from you via emails, forms, letters and telphone calls will be stored securley on a password protected computer or in a locked filing cabinet.
The data that we collect from you regarding payments and bookings made via our booking software may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. Such staff may be engaged in, amongst other things, the processing of your payment details . By submitting your personal data, you agree to this transfer, storing or processing. Harepath Holidays Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, the Act and GDPR.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long do we keep your information for?

We can only keep your information for as long as necessary for the purposes set out above and in accordance with the Act and GDPR. The precise length of time we hold your information for varies depending upon the individual circumstances.

Third Party Disclosure

Harepath Holidays Ltd does not sell, trade, or otherwise transfer to outside parties your personal identifiable information.

Your rights

You may ask us to rectify inaccurate information held about you. If you would like to update the data we hold about you, please contact us using the details below and provide the updated information. You may ask us to delete your personal data and if you would like us to do so, please contact us using the details below, specifying why you would like us to delete your personal data. You may ask us to provide you with the personal information that we hold about you in a structured, commonly used, machine readable form, or ask us to send such personal data to another data controller. You may object to our processing of your personal data pursuant to this Policy. Please contact us using the details below, providing details of your objection. You may make a complaint about our data processing activities to a supervisory authority, for the UK this is the Information Commissioners Office
Our website does contain links to and from the sites of advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these sites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access required may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. We may charge a reasonable fee for any further personal data requests from you.

Changes to our privacy policy

We may need to update this policy from time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy. If we change this policy we shall notify you by means of notice on our website homepage and by email to the email address you have provided to us. If you continue to use our services after we have changed our policy, we will take it that you accept the changes. This policy is effective from May 2018.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to stay@harepathholidays.com

-- Harepath Holidays Ltd. Peacehaven, Harepath Hill, Seaton, Devon, EX12 2TA --
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